Volunteering
We rely on volunteers to help us provide all our services, whether in people’s homes, in our office, in our day centres, or delivering meals on wheels.
Reception: Do you enjoy meeting and greeting people? Are you confident using the telephone? Our volunteer receptionists are the all-important first point of contact for people calling into the Age Concern Norwich office. We ask people to work morning or afternoon sessions.
General Office Duties:
Help with the day-to-day running of the office is an important role played by our office volunteers. The work includes photocopying, filing, ordering and sorting leaflets, and possibly some telephone work.
Welfare Rights Home Visiting Service:*
We require volunteers who have a particular interest in welfare benefits. Volunteers visit older people and their carers in their homes to assist with a benefits check and/or completion of forms. An aptitude for form filling is essential! Training will be given.
Minibus Drivers:*
Do you have experience in driving a 10-seater minibus? If so, would you like to drive for our shopping trips (Monday, Tuesday, Wednesday or Thursday mornings) and occasionally for other organisations' outings.
Shopping Service Escorts:*
Our shopping service cannot function effectively without volunteers to give support on the shopping trips. We need people to help our passengers on and off the minibus and in the supermarkets, to collect the fares and to load and unload their shopping.
Meals on Wheels Service:*
We need drivers and helpers for our Meals on Wheels Service, which delivers about 400 meals a day in the city from Monday to Friday. Vans are supplied by Social Services so you don't need your own car. If you like getting out and about, and can spare a couple of hours (10.30am – 12.30pm), why not call into the Meals on Wheels office in Hall Road (opposite Lakenham Reservoir) to see what goes on or call, our Volunteer Co-ordinator.
Insurance:
We welcome volunteers who have some experience of insurance and who would like to help our Insurance Officer with the sale of a wide range of insurances for older people in our general office. Our aim is to provide a sensitive, personal service, both to the numerous people who come through our doors, and those who contact us by phone.
Day Centre:*
If you enjoy providing practical help to older people, this could be for you. We need people to help with general care and social activities at our day centre: Marion Road in Thorpe Hamlet Monday to Friday.
Visiting Service:*
This is our longest established service, providing visitors for lonely and isolated older people living in the city. If you enjoy listening and chatting, then this could be the volunteering opportunity for you, as well as a lifeline for the person you’ll be matched to visit. Just an hour a week could make a real difference.
* These services require volunteers to have a Criminal Records Bureau check.
Download an application form here.
Contact us on 01603 496333, or call into our office at Boardman House Redwell Street Norwich Norfolk NR2 4SL or email sheena.macronald@acnorwich.org.uk